Your personal information is our most valued asset at aet365. In this Privacy Policy, we clearly explain what data is collected, how it is kept secure, and whether it is ever shared with third parties.
We believe in action, not just words — your privacy is protected at every level
Aet365 is an internationally licensed online gaming and Sports Betting platform serving users in Bangladesh. We believe that protecting your privacy is a core part of our responsibility as a business. This Privacy Policy document transparently explains how aet365 collects, stores, uses, and — where necessary — shares your personal information.
This Privacy Policy applies equally to the aet365 main website (aet365.bet), mobile application, live chat service, and all other digital channels. By using our platform, you are agreeing to this Privacy Policy.
We follow international data protection standards and operate in alignment with the guidelines of the GDPR (General Data Protection Regulation). The measures we take to safeguard your information are detailed in this document. If you have any questions, feel free to reach out to our support team.
Aet365 collects two types of information from you – data you provide directly, and data collected automatically while you use the platform. We only gather what is genuinely necessary to operate our services properly.
| Type of Information | What information | Reason for Collection |
|---|---|---|
| Identity information | Full name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Email address, mobile number, permanent address | Account Communications & Confirmations |
| Financial information | BKash/Nagad number, bank account details | Deposit & Withdrawal Processing |
| Technical Information | IP address, device type, browser information | Security & fraud prevention |
| Usage Data | Gaming history, betting patterns, session duration | Service Improvement & Responsible Gaming |
Beyond the information listed above, aet365 does not collect any additional data about you. In particular, we never collect sensitive information such as your religious beliefs, political opinions, ethnic identity, or medical history.
Aet365 uses your data only for specific, legitimate purposes. We will never use your information for anything not outlined in this Privacy Policy.
Aet365 will obtain your consent before sending promotional emails or advertisements. You have the right to opt out of marketing communications at any time, either through your account settings or by contacting our support team.
When you use the aet365 website and app, cookies and similar tracking technologies are used on your device. Cookies are small text files stored in your browser or app that help enhance your experience.
Aet365 uses three types of cookies. Essential Cookies Essential for core platform functions – login sessions, security tokens, and so on. These cannot be disabled. Performance Cookies This helps us understand which pages users spend the most time on and where issues arise, so we can continuously improve the platform. Preference cookies Remembers your language, theme, and other preferences.
Aet365 never sells your personal information or shares it with third parties for advertising purposes. However, in limited cases, certain information must be shared with trusted partners to operate our services.
In all of the above cases, only the minimum necessary data is shared, and all relevant parties are contractually bound to uphold our privacy standards. Our third-party partners maintain their own privacy policies and are independently responsible for data protection.
Aet365 uses industry-leading technology and practices to protect your data. Our security infrastructure operates across the following layers:
Transmission Encryption: Every data exchange between your device and our servers uses 256-bit AES encryption with TLS 1.3 protocol — the same technology used in the banking industry.
Storage Encryption: Sensitive data stored in our database – particularly passwords and payment information – is kept encrypted. Passwords are stored using the bcrypt hashing algorithm, which means even our staff cannot see your password.
Access Control: Within aet365, your data is accessible only to authorised staff, and only to the extent required for their specific role. Every access is logged and reviewed on a regular basis.
In the event of a security breach, aet365 will notify affected users by email within 72 hours and provide guidance on the necessary steps to take.
Under aet365's Privacy Policy, you have a number of important rights regarding your own data. We respect these rights and are committed to acting on them as promptly as possible.
To exercise any of the rights listed above, email our support team or reach us via live chat. We typically respond to requests within 30 business days. In some cases, we may ask for additional information to verify your identity.
Aet365 is a gaming platform for adults only. We strictly ensure that our services are available exclusively to users aged 18 and above.
We collect date of birth during registration for age verification, which is then confirmed through a government-issued ID during the KYC process. If a user is found to be under 18, their account will be closed immediately and any collected data will be deleted.
Aet365 may update this Privacy Policy from time to time. Changes may be necessary due to business updates, new legal obligations, or the adoption of new technologies.
For any significant changes, we will notify you in advance at your registered email address and post a clear notice on the website. For minor changes, only the "Last Updated" date at the top of this page will be revised.
If you do not agree with the updated policy, you may request to close your account. Continued use of the platform after any changes will be considered acceptance of the new policy.
If you have any questions, comments, or complaints regarding this Privacy Policy, please contact our dedicated privacy team. We take every request seriously.
If you believe your data protection rights have been violated, please contact us directly first. We will do our best to resolve the issue. If it remains unresolved, you have the right to file a complaint with the data protection authority in your country.
This Privacy Policy was originally written in Bengali for the convenience of Bangladeshi users. In the event of a legal dispute, the English version shall prevail.
Your data is completely secure at aet365. Get started today on Bangladesh's trusted gaming platform — backed by enterprise-grade encryption, a strict privacy policy, and 24/7 support.